I once had a bitter argument with a co-worker. After I pointed out her mistake and told her that her actions were unethical as it could cost her job, she apologised and we parted ways.
This was not an easy interaction for either of us. On my part, I was glad that she apologised. But it was even more important to me that she didn’t do that again to me or to others.
In today’s episode, I have 21 English phrases you can use to express your apology and 19 short phrases you can use if you’re the recipient of an apology. Follow along with me and choose phrases that are suitable for your situation.