Communicate with Confidence September 2019

Does any of the below sound like you?

  • You have low confidence in speaking English at work
  • You fear speaking in front of people
  • You always forget or struggle with finding the correct words/vocabulary to use when you’re speaking
  • You struggle with anxiety and feel nervous when you have to speak English

If so, we have great news for you. We are now open for registration of our online course, Communicate with Confidence September 2019! 

Communicate with Confidence is our online training course for Malaysian adults who want to improve their communication skills at work.

This course is for you if you want to

  • Overcome feeling nervous and anxiety when you need to express yourself in English;
  • Speak fluently and confidently in English at work;
  • Feel and look confident at work and also in your personal life;
  • Reach your full potential and be your TRUE self when you speak in English.

With online videos and downloadable worksheets, we’ll teach you the mindset, strategies and techniques as well as phrases to use to help you sound fluent and confident.

You’ll learn how to cope with nerves and shyness when speaking in English, how to express ideas and opinions fluently and how to use English to connect and remain confident in challenging situations.

Access the training any time and anywhere. There are no classes to attend, which makes it perfect for busy people like you. The first lesson will be released online on 2 September 2019.

Click here to view the registration and payment details.

The online course has five modules and lessons:

express your true self at work

Module 1: CONFIDENCE: INSIGHTS & TECHNIQUES

This module uncovers self-coaching tips to creating a confident you. The techniques will be helpful for you in any speaking situation.

Lesson 1.1: Be Your Best Coach
Lesson 1.2: Backstage Techniques to Look and Sound Confident

Module 2:  SPEAKING WITH FLUENCY

In this module, we look at how to get your ideas across using speaking frameworks, how to elaborate and how to find the right words and phrases to use to sound fluent and natural.

Lesson 2.1: Speaking Frameworks to Organise Your Thoughts
Lesson 2.2: Discourse Markers to Use to Sound Natural
Lesson 2.3: Features of Natural Speech to Sound Conversational

Audio Lesson 1: Phrases to Use to Ask for Clarification
Audio Lesson 2: Phrases to Use to Check Understanding
Audio Lesson 3: Phrases to Use When You Forget Something

Module 3: SOUNDING CONFIDENT

This module is about using the right intonation to match your intentions. We’ll teach you how to properly convey emotions and show you ways to improve your English pronunciation and diction to sound clear and confident.

Lesson 3.1: Knowing the English Consonants
Lesson 3.2: Knowing the English Vowels & Vowel Length
Lesson 3.3: Get to Know Sentence Stress to Speak Clearly
Lesson 3.4: Speak with Impact through Vocal Variety

Module 4: SPEAKING TO CONNECT WITH PEOPLE

This module is about listening effectively to build relationships and handling small talk like a professional.

Lesson 4.1: Listening Skills for Effective Meetings
Lesson 4.2: Useful Expressions to Express Your Opinion
Lesson 4.3: Techniques for Small Talk Success

Module 5: SPEAKING IN TOUGH SITUATIONS

In this final module, we teach you how to speak your mind assertively, how to assert your opinions respectfully and how to criticise without offending.

Lesson 5.1: Introduction to Assertive Communication
Lesson 5.2: Using Power Poses to Feel Confident
Lesson 5.3: Using Assertive Communication Techniques: The Double P.S. Strategy
Lesson 5.4: How to Say “No” Like You Mean It


Once you join us, you’ll be given a link to our online student dashboard to log in to the course. All modules and lessons will be released in the student dashboard.

The first module will be delivered on 2 September 2019. We will email you each week a module is released. From there, you can watch the videos at your own pace and download the worksheets that complement the lessons.

And, you get lifetime access to this course!

This means you can access the lessons and bonuses any time–now, next year or any time in the future! The five core modules will be delivered to you over the course of six weeks, but you can go at your own pace. Plus, since you have lifetime access (for as long as this course is available), you’ll get access to any new updates, lessons and bonuses that we may add on later.

We’ve also added these juicy bonuses for you…

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BONUS #1 Coaching Calls

This means that you can ask us questions specific to YOUR situation and get answers on the spot.

In the third and seventh week of the course, we’ll have Implementation Week. There will be no new content released, so you can spend the week catching up on the lessons and worksheets. It’s also the week for Office Hours Calls where you can arrange to receive a coaching call from us. Ask us questions, share what you’re struggling with and get personal coaching from us. We’ll send you an email to remind you to set your phone call appointment for the week.

BONUS #2 A peer group with other students of the online course

Cheer each other on,  share your progress with one another and create a new network of friends who love learning English like you.

Once you join us in Communicate with Confidence, we’ll put you in a small group with other students (not more than 10 per group). We’ll select a leader and send an email to the group (all members will be copied in the email, so your name, email address/telephone number will be shared with your group members only).

From there, you can decide whether you want to create a WhatsApp group to keep in contact with one another, or just continue your conversation through email. You can use your peer group to gather questions you want to ask us, cheer each other on, update how you’re doing in the online course or even arrange to have meet-ups among yourselves to practice speaking English! We leave that up to you.

  • students workshop english
  • sound natural
  • English teacher

BONUS #3 Two Tickets to our Speaking English with Confidence Workshop in November 2019! (worth RM1,398)

Although the online course is great on its own, we still believe in the transformative effects of attending a live class. Which is why we’re offering you this special bonus.

If you join us for this online course, we’ll be giving you two tickets to join our Speaking English with Confidence Workshop in November 2019! Each ticket is worth RM699 but online course students only need to confirm their attendance by paying a confirmation fee of RM200.

The workshop will be a two-day event held in Klang Valley. We’ll advise you the confirmed date and location of the workshop by October 2019. If you’re unable to attend, that’s fine. You’ll still get a lot of value from the online course itself. This workshop is for you if you want to take a step further in implementing and practicing your speaking skills, meet with our team and mingle with other fellow students who love learning English like you!

BONUS #4 Grammar Lessons and Exercises

After the five core modules of the online course, we’ll send you our bonus mini-training called 3 Common Grammar Mistakes and How To Fix Them. This bonus will comprise three video lessons, downloadable worksheets and exercises to help you fix the most common grammar mistakes that second language learners make. You can complete the grammar exercises at home and send them to us for our feedback!

double confirm

BONUS #5 Ten Tips for Writing Effective Emails

Do you want to be a better writer? In a world where almost everything is online, email is the doorway to creating better relationships with colleagues and clients. We’re adding this new video lesson which will go through the top 10 tips we use to write effective emails. You’ll get a downloadable PDF that you can print and stick on your office wall for reference, too.

BONUS #6 Phrases for Smooth Presentations

Do you struggle with sounding fluent and confident in presentations? These phrases will help you sound smooth, fluent and natural as you move from point to point. This new bonus includes a video lesson and a downloadable PDF that you can print out and refer to whenever you need to prepare for a presentation.


Are you ready to join us? Click here to view the registration and payment details.

Register now and here’s a summary of what you’ll get:

1. Communicate with Confidence five-module course with online videos and downloadable worksheets. You’ll get to keep the course and watch it over and over again, or watch it at your own time. First lesson will be released to you on 2 September 2019.

2. THREE Bonus Trainings: 3 Common Grammar Mistakes and How To Fix Them; 10 Tips to Writing Effective Emails; and Phrases for Smooth Presentations. Entirely new mini-trainings comprising of videos, downloadable worksheets and exercises. You can send us your completed exercises to get our personal feedback through email. This bonus will be available to you after the five-module course is released (from November 2019 onwards).

3.  Become part of a peer group with other students of the online course. Cheer each other on,  share your progress with one another and create a new network of friends who love learning English like you.

4. Coaching Calls. In the third and seventh week of the course, you can set an appointment to receive a phone call from us. Ask us questions, share what you’re struggling with and get personal coaching from us!

5. Two (2) bonus tickets to our Speaking English with Confidence Workshop in November 2019.  Bring your spouse, a sibling, or a friend along! You’ll just need to pay RM200 confirmation fee to confirm your attendance. Full details will be shared with you by October 2019. (worth RM1,398)

Plus, you’ll be backed by a 30-day guarantee. If you feel that what we teach is not effective for you, you can request for a full refund by 2 October 2019.*

*We want students who are serious about their learning, so refunds will only be valid for students who do the work and submit their completed worksheets from Module One and Two by 2 October 2019. For more details about our refund policy, click here.

Join us for six monthly payments of RM349, OR pay in full for the price of RM1,699 (save RM395!). Registration closes on Friday, 30 August 2019.

Click here to view the registration and payment details.


Questions? Here are some of the most frequently asked questions and the answers for each one…

Q. Will the course work for me? My English level is poor and I get really nervous when I need to speak English.

If you are reading this right now and you can understand this, then your level of English is great for this course. If you think you’re a beginner, it may be a steeper learning curve. But that’s fine. You can take the course at your own pace. Choose the lessons that fit your level of English. As you advance to the next level, you can watch the other lessons that suit your level of English then.

We will teach you the techniques and strategies to help you manage nervousness and anxiety. It’s just a matter of you watching the videos, completing the exercises and practising at work!

Remember, you’ll have lifetime access to the course. You don’t need to go through it all at once. We want you to pick and choose lessons that can solve the problems you are facing RIGHT NOW.


Q. I’ve joined other English classes before and they haven’t been effective for me. How can I be sure that this is different and will be effective?

Our online course is a self-study programme that is suitable for students who want to learn independently and in their own time. When you become a student, you can watch the videos at home, download the worksheets and practice as many times as you want with whomever you want. You can do it at your own pace, any time and anywhere (provided you have internet access, of course!).

The online course will give you the techniques in speaking confidently. We’ll give you phrases to practice at home to sound more fluent and to help you express your opinions. You’ll get to download worksheets to complete exercises and to refer to for useful phrases. You’ll be able to email or WhatsApp us if you want to get our feedback. You’ll be part of a group with other students of the course to cheer each other on.

However, the effectiveness of the course is solely up to you.

This online course is a self-learning programme–no one is going to push you to do the work. You have to make the time to do the work. You’ll need to practice what we teach.

Learning is a lifelong process and you’re not going to see change overnight. That’s why we’re giving you lifetime access to this course (for as long as it’s available). And we’re giving you bonus tickets so that you can continue learning with us in a live environment with other students like you.

What’s more, you can try out the course and complete the exercises in the worksheets for the first 30 days of the course. If you feel that it’s not effective for you, let us know and we’ll give you a full refund once you submit your completed worksheets from Module One and Two by 2 October 2019.

So, if you know that you can only learn in a classroom environment, or you want a one-to-one teacher, then please do not join this online course.

But if the idea of having online lessons available for you to learn from any time and any where (with internet access, of course!), then we’d love to have you join us.


Q. I’m afraid this course may not work for me because it’s online. Do you have personal tutor/teacher services?

We’re focused on providing online courses and live workshops so we currently do not provide one-to-one training. The Communicate with Confidence online course is not a live/personal class, so if you prefer learning with a personal coach or teacher, then this course is not for you.

Our online course is a self-study programme that is suitable for students who want to learn independently and in their own time.

We’ll be covering many things in the course in bite-sized steps (you can check out the five modules and lessons above). With unlimited access to the online lessons, you can watch the lessons over and over again.

If you forget anything, you can always revisit any of the modules, even after the course duration ends. Talk about your money’s worth!

So while face-to-face classes have the benefit of getting instant feedback from your teacher and it’s more intimate, the disadvantage to that is you’re paying for that particular session only. After the face-to-face class is over, there won’t be any repeats, or a chance to re-visit parts, unless you pay additional fees to re-sit a class.

Which is why we have designed this online course.

It is meant for you to take bit by bit, implement it, and take it with you wherever you may be. If you need to be inspired and motivated, simply revisit the lessons in your online student dashboard.

However, there are several opportunities for you to get personalised coaching from us if you join us.

Students of this online course can arrange to receive a coaching call from us in the third and seventh week of the course. That means you’ll get a phone call from Madam Azimah or Amnah to help answer any questions or problems you face that is specific and unique to you.

Besides that, you can join us in our upcoming workshop in November. Our workshops are conducted in small groups of about 20 people over two days, so you’ll have plenty of time to get personalised feedback from us. Online course students get two tickets to join our workshop. You’ll just need to pay a confirmation fee of RM200 (normal price is RM699).


Q. I’m too busy and I don’t have time to do the work in the course. Can I join next time?

Yes, we do plan to launch the online course again, but we can’t promise a date yet. But we can confirm that this is the last intake for 2019. If you enrol today and you’re unable to go through the course materials in September, you can watch it any time after that! You’ll have lifetime access to the course.

But just think about it. If you scheduled only one hour a week to watch each module, you would have the tools and techniques to become a more confident you by the end of just six weeks. And if you’re serious about wanting to become more confident at work, you deserve to give yourself the time it takes to achieve that goal, don’t you think?


Q. Do I have to attend any classes for me to finish the course?

The lessons are online, so you don’t need to attend any classes. Students will be given a link to their online student dashboard to log in to the course.

You can just watch the videos and download the worksheets at home.

However, you will get two bonus tickets to join our Speaking English with Confidence Workshop in November 2019. You will just need to pay RM200 to confirm your attendance (normal price is RM699). If you’re unable to attend the workshop, you can claim your bonus tickets in our other upcoming workshops.


Q. How long is this course?

It will take at least six weeks for you to complete the core modules of the course. We will send you one module each week, starting from 2 September 2019. The third week is Implementation Week where you can arrange to receive a Coaching Call from us.

If you’re unable to finish the course within the six weeks, you’ll still be able to view the lessons after it ends. Remember, you’ll have lifetime access to the course for as long it’s available!

In addition to this, your bonus trainings will be sent to you after the five core modules of course. These will be delivered from October/November 2019 onwards. Emails will be sent to you each time a new bonus is released.


Q. If the course is only six weeks, why is the monthly payment up to six months? Will there be any difference if I make the full payment?

The full price of this course is RM1,699 which you can pay through Internet Banking FPX and credit/debit card.

However, since we have received many requests from our community to introduce an instalment plan, you now can join at an affordable monthly fee of RM349 for six months.

Please take note that this monthly plan is only available for credit and debit card payments. For more details about the fees, please click here.

Whether you join us with the monthly payment or full payment, the course duration will be the same (six weeks plus the bonuses after that). You can still enjoy lifetime access (for as long as the course is available) under the condition that there are no outstanding payments.


Q. How many hours per day do I need to spend on this course?

It should take about an hour each week for you to watch the videos of one module. The worksheets may take longer for you to complete as it will depend on how long you want to spend on them. It will be different for each student.


Q. As students of the course, do we get direct access to the trainers of the online course?

Yes! Throughout the duration of the course, you can always email us or send us a WhatsApp message. We’ll answer any questions you may have relating to the course materials and this support will be available to you till the last module of the course. You’ll also have Office Hours Calls in the third and seventh week where you can set an appointment to receive a coaching call from us.


Q. Will there be any assignments in the online course?

This is a self-study programme, so there will not be any assignments. However, we will have downloadable worksheets for you to work on and take notes at home in your own time.


Q. Is there a time limit for each of the course materials to be viewed or downloaded?

No. We want you to be able to go through the lessons any time you want. So you can download the worksheets and view the videos any time! If for any reason you have any difficulty in accessing the course, you can always send us a WhatsApp message or email so we can get it fixed for you.


Q. I would prefer to attend the two-day live workshop only. Is the workshop open for those who do not purchase the online course?

Yes, we will open up registration for the live workshop in October 2019. Since our online course students get two bonus tickets for the workshop, we will prioritise seats for them. We will sell the remaining and unclaimed seats to the public at RM699 each.


Q. I’m still not sure if this online course is suitable for me. Is there anyone who you think should NOT join?

Great question! This course is NOT for:

People who ONLY want a certificate – we do not provide certificates. This is a self-learning programme so we do not measure the success of students. We want you to go through the course lessons even after it ends. That’s why we’re giving you lifetime access to this course (for as long as it’s available).

People who DON’T want to do the work – This online course is a self-learning programme–no one is going to push you to do the work. You have to make the time to do the work. You’ll need to practice what we teach. Learning is a lifelong process and you’re not going to see change overnight.

People who can ONLY learn with a personal teacher or in a classroom – Our online course is suitable for students who want to learn independently and in their own time. You can do it at your own pace, any time and anywhere (provided you have internet access, of course!). This online course is not face-to-face.

If you don’t fit any of the above, we’d love to have you join us!

Q. Okay, I’m ready to join and learn to become a confident communicator! How do I register?

That’s great! To register, view the payment details here. The last day to register is Friday, 30 August 2019 at midnight. We can’t wait to teach you in the course!


About the Trainers

english teacher malaysia

Azimah Shurfa has 13 years of teaching experience in public universities, teaching subjects like Public Speaking, English, Linguistics and Drama. She has a Master’s Degree in English as a Second Language and a Bachelor’s Degree in Human Sciences, majoring in English. She is also a certified trainer in adult learning. In her spare time, she loves to read books and binge on courses on personal growth, communication, teaching practices and productivity. Her ultimate passion is teaching English communication in a practical and fun way. In designing this course, she has used her teaching experience to ensure that the content is simple, fun and relevant to working adults who are passionate about improving their English and confidence.

english teacher malaysia

After spending more than six years in marketing for a telecommunications company, Amnah decided to leave the corporate world behind and pursue a freelancing career. She now takes care of business and marketing for My English Matters and is a regular writer of the blog. She specialises in teaching English communication for adults at the workplace–writing effective emails, speaking in professional situations and building confidence at work and in life. In her free time, she enjoys reading and listening to podcasts on entrepreneurship, personal development and other inspiring content. In creating the lessons for this course, she has used her 12 years of working experience in business, marketing, freelancing and in the corporate world to ensure that the lessons are relevant, practical and can easily be applied to any situation.


Check out what our students are saying about this online course…

“I was unsure if I could fully commit to this course because of my busy life. However, I am now able to speak calmly. I use the guidance from the speaking frameworks and use the phrases given when trying to recall a word. I would definitely recommend this course to others because the course is full of  information and guidelines to reach your goals in speaking English with confidence at work and in life. On top of that, the course is very good as all the teachers are so helpful and kind in guiding the students.” – Nurul Ain, Engineer, Kuala Lumpur.


“I am now more organised in communication. I notice that less people complain about me confusing them. This online course helps working adults improve themselves and the price is affordable compared to other English language courses.” – Nadia Anis, Legal Counsel, Kuala Lumpur.


“My confidence level has increased when I speak in English. I recommend this course to others  because it is online–no classes to attend, I can learn at my own pace and most importantly, I get emails from My English Matters to educate and motivate me in such inspiring ways.” – Siti Nor Aisyah, Finance Manager, Kuala Lumpur.


“I was not sure if the training would be effective, but I am now more confident and able to speak well, even though I’m not that fluent. My favourite module is Module 4: Speaking to Connect with People. I would 100% recommend this course, especially to those who are involved in dealing with others. There  are a lot of tips shared.” – Noor Zawani, Training Coordinator, Customer Service & Operations, Kuala Lumpur.


“I now know what I need to improve and have learned the tips on how to improve them (i.e. improve my tone and loudness). My favourite part about the online course are the tips on presentation and the given scenarios relevant to my working environment. This course can help students identify their weaknesses so that they can focus on improving their English.” – Noor Syazana, Product Manager, Kuala Lumpur.


“I am now more relaxed and calm in communicating. I have better intonation and am more confident. I would recommend this online course because it is beneficial, informative and worth the money.” – Roshafiza, Post Graduate Student, Serdang.


“I am now more confident speaking in English during meetings and classes. I have improved my vocabulary and the best part is, I spontaneously speak in English without being aware or concerned about it. I love the section on how to overcome nervousness, because my profession requires me to always give a talk. I have recommended this online course to my sisters.” – Suhaiza, Medical Lecturer, Kuantan.


Are you ready to join us? To register, view the payment details here. Last day to register is Friday, 30 August 2019 at midnight.

We hope to see you in the course!

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